Four Hotel Initiatives Recognized at the First Edition

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Montreal, September 23, 2015 – Last night, the winners of the Hotelia Awards were announced at a gala held at the Casino de Montreal’s Cabaret. Some 125 hotels and partners from Montreal’s tourism industry took part in this first-edition event presented by Openface.

Organized by the Hotel Association of Greater Montreal (AHGM), this competition recognizes the best initiatives put forward by Montreal hotels in the areas of marketing, human resources management, accessibility, and social or environmental responsibility. “Our members regularly organize projects to showcase their distinct values. This contest gives us the chance to applaud their successes and celebrate the hotel industry’s dynamic spirit,” said Eve Paré, President and CEO of the AHGM.

An independent jury made up of tourism experts had the difficult task of selecting three finalists and one winner for each category. We’re very proud to present the winning projects of this first-edition event!

Stroke of Genius presented by Tourism Montreal

This award goes to the most innovative, original and effective marketing initiative or strategy designed to enhance the winning establishment’s visibility and reputation.

Histoires sans suites, Le Saint-Sulpice Hôtel Montreal

Starting in 2012, the hotel embraced an experiential tourism approach and has built its brand image around the “Indulge Your Imagination” signature. Since then, this signature has been the cornerstone for all of the hotel’s initiatives, include Suite Stories. Published in November 2014, it’s a collection of short stories written specifically for this literary initiative by authors from a wide range of backgrounds. The jury was won over by the experiential nature of this project. The idea is unique and well connected to Montreal’s DNA—and the philanthropic aspect (with donations going to the Literacy Foundation) only added to its value.

HR with Heart presented by Casino de Montreal

This award goes to the manager (supervisor or team leader) who implemented the most innovative measures to boost their team’s motivation, performance and personnel retention rates.

Lyne Harvey, Sofitel Montreal Golden Mile

Managing a team of 55 employees, Lyne Harvey stands out for being a natural leader, great listener and some who encourages the members of her team. She’s the General Manager at Sofitel Montreal Golden Mile and she also manages the “cousu main” program. This program encourages staff to demonstrate their dedication to excellence by surprising and delighting guests with exceptional attention to detail. By encouraging more than 200 of the hotel’s employees to make a difference, some 300 “cousu main” experiences were recorded last year.

The jury was very impressed with this heart-warming initiative. Lyne Harvey is passionate about her work and committed to supporting her peers, colleagues and clients.

Social or Environmental Responsibility presented by Openface Internet

This award is presented to an individual or team that has demonstrated exceptional community involvement or that has implemented outstanding environmental initiatives.

Jaimy Polman, InterContinental Montreal Hotel

Over the course of the past year, Jaimy Polman, who coordinates restaurant services at the InterContinental Montreal Hotel, has done a lot for the environment, including: creating a rooftop garden, implementing compost collection in the kitchen and at the restaurant, using 100% recycled paper for the restaurant menus and replacing the facility’s dishwasher with a more efficient one that uses less water and soap. Thanks to his efforts, Osco! is the first restaurant in Québec to be certified by the Green Restaurant Association and, in August 2014, it also became the first in Canada to be awarded three stars from this organization. In the jury’s view, Jaimy is an excellent ambassador for both the hotel and the environment. His efforts have produced tangible results that are sure to have a lasting impact.  

Accessibility presented by Keroul

This category recognizes the establishment that has most significantly improved accessibility for disabled persons in the past year.

Le Centre Sheraton Montreal

The facilities at Le Centre Sheraton Montreal have been steadily improving and the hotel’s staff has been given special training on how to provide disabled guests with exceptional service. The hotel is also included on the Accessible Road list.

Beyond physical facilities, the jury pay special attention to interpersonal relations and customer well-being—and Le Centre Sheraton excelled in all these areas.

About the Hotelia Awards

Through the Hotelia Awards, the AHGM seeks to recognize and promote the best initiatives put forward by Montreal’s hotel industry—and to highlight the most outstanding individuals working in these establishments. Some 36 impressive projects from 18 different hotels were entered in the first edition of the four-category contest. To see the finalists, visit the Hotelia Awards section of our website.

About the Hotel Association of Greater Montreal

Since 1949, the Hotel Association of Greater Montreal (AHGM) has represented and advocated for the Montreal hotel industry. In fulfilling this mission, the Association supports the many initiatives undertaken to promote the success and development of Montreal hotels. It also defends the interests of its members, who manage a combined 15,500 rooms and contribute significantly to the 38,000 jobs generated by the Montreal tourism industry. See who our 75 members are and find out more about the association by going to www.ahgm.org.