Montreal, September 16, 2016 – Close to 150 hotels and partners from Montreal’s tourism industry attended the gala to announce the winners of the Hotelia Awards, held last night at the new Hôtel William Gray. Six hotels took top honours at this event presented by Fusion Énergie.
“We are particularly proud of the high quality of the our members’ submissions this year as well as how innovative and ingenious the initiatives were. The jury certainly didn’t have an easy job!” said Eve Paré, CEO of the Hotel Association of Greater Montréal (AHGM).
The entries were evaluated by an independent jury made up of experts from different areas of the tourism industry. Here are the six winners of the 2016 Hotelia Awards.
Stroke of Genius, presented by Virtuo
This award is presented to the establishment that has enhanced its visibility and reputation through an original, innovative and effective marketing strategy.
SUITE 2116, Chez Dédé - HOTEL10
When the hotel’s administration learned that Dédé Fortin, the former frontman of the famous Quebec band Les Colocs, had lived in the Edifice Godin, HOTEL10 teamed up with 20 partners to pay him tribute by opening up the “SUITE 2116, Chez Dédé.” Its walls are adorned with murals, photos and original notes by the artist. Stained glass windows in memory of the group’s two deceased members were installed in the historic staircase leading to Dédé’s loft, and an anamorphic mural of the singer’s guitar snakes along the walls of the suite’s third-floor corridor. Information panels have also been strategically placed throughout the establishment. HOTEL10 donates 10% of the suite’s revenue to the Fondation Dédé Fortin to support and promote its cause. With a view to ensuring this project is made accessible to everyone, a special rate is offered to the singer’s fans.
The jury members felt that HOTEL10 had seized a golden opportunity that also served to honour this Quebec artist. The Chez Dédé campaign was not only original but, by involving the Fortin family and the Fondation Dédé Fortin, also demonstrated high principles. The creation of SUITE 2116 is a true legacy project that greatly enhances HOTEL10’s visibility.
Community Involvement, presented by PSAV
This award is presented to an individual or team that has demonstrated exceptional community involvement or support of a charitable cause.
Marriott Château Champlain
Over the years, many causes have touched the hearts of Château Champlain’s employees, who have supported scores of social responsibility initiatives. Here are some examples:
For 18 years, the establishment has been a proud partner of Opération Enfant Soleil, organizing numerous activities to support the less fortunate and regularly providing donations of clothing forgotten by guests, soap, bedding and pillows to various organizations. For several years, on December 24, Château Champlain employees have delivered Christmas dinner to 50 needy families in the Centre-Sud neighbourhoods. Finally, the hotel organized a barbeque that enabled them to raise $5,500 to help colleagues affected by the Fort McMurray forest fires in Alberta.
The amount of the donations collected impressed the jury, but more importantly, it was the diversity of causes and the employees’ involvement in the community that definitively swayed them.
Ambassador, presented by Tourisme Montréal
This award is presented to an individual in recognition of their outstanding contribution to promoting Montreal hotels through their knowledge and/or their actions.
Sofitel Montreal Golden Mile – Olivier Perret, Executive Chef
Olivier Perret is more than a chef: he is a talented leader, someone who is actively involved in his community and an ambassador for the city of Montreal. This past year, Olivier Perret, helped Montreal’s gastronomic reputation shine on the international stage.
He has challenged existing paradigms and made exquisite gastronomic experiences accessible to Montrealers while getting them to discover locally sourced Quebec products. Beyond his responsibilities as the executive chef at RENOIR, he contributes his time and culinary talents to local organizations for fundraising events. He has had a direct impact on raising the city’s culinary profile while showcasing Montreal around the world.
The jury appreciated the number and range of partnerships he has established around the world, which are contributing to raising the profile of Quebec culture and the Montreal hotel scene.
HR with Heart, presented by HotellerieJobs
This award goes to the manager (supervisor or team leader) who implemented the most innovative measures to boost their team’s motivation, performance and personnel retention rates or to train new staff.
Matthieu Saunier, Executive Chef - InterContinental Montreal Hotel
Matthieu Saunier rose quickly within the ranks of the InterContinental Montreal Hotel to the position of executive chef in just a few short years. Last year, he put in place several initiatives that exemplify his participatory management style, dynamic approach and commitment. Within his department, for example, he organizes “Take your Child to Work” days for children to discover what their parents do. In collaboration with his employees, he also created a roof garden and ensures the restaurant’s food waste gets composted. And by nurturing talent from within and being actively engaged with area schools—he brings in at least five interns each year—Matthieu boasts the department with the lowest staff turnover rate.
The jury was captivated by the passion and leadership that exudes from this chef through initiatives such as, among others, the integration of family in the staff’s daily work and his effective employee retention measures.
This award recognizes an establishment that has most significantly improved accessibility for people with disabilities.
Renaissance Montreal Downtown Hotel
From its design to its construction, the Renaissance Montreal Downtown has aimed to ensure accessibility and comfort for people with reduced mobility. Accordingly, the main entrance to the hotel is obstacle-free, with a large, automatic sliding door. All the room layouts meet ADA Accessibility Guidelines and are equipped with visual alarms and visual notification devices on the doors and phones for people with hearing impairments. The bathrooms feature large, threshold-free, showers and a bench for greater comfort. The hotel staff is attentive, dedicated and will do whatever possible to provide personalized service to guests, from accompanying them to their room to sending them an email prior to their arrival to know if they have specific needs. The ultimate goal is to offer clients with reduced mobility the same level of experience and comfort as all other patrons.
Besides the welcoming facilities that meet international accessibility standards, the jury applauded the implementation of an accessibility policy adapted to the disabilities of each guest by way of customized services.
Environmental Responsibility, presented by Fusion Énergie
This award is presented to an establishment that has implemented outstanding environmental initiatives, enabling it to reduce its ecological footprint.
Le Saint-Sulpice Hôtel Montréal - Smart energy project
To contribute to the development of an environmentally responsible hotel industry, the Saint-Sulpice Hôtel Montréal is taking an active approach to sustainable development. First, the hotel launched a smart energy project, resulting in significant energy savings, the reduction of greenhouse gasses and even a grant from Hydro-Québec. The project generated a full return on investment in only 18 months! Moreover, the implementation of a new waste management system reduced recycling collections by 75%, which achieved a decrease in both costs and air and sound pollution. Lastly, three charging stations for electric vehicles were installed to encourage people to choose emission-free cars. With these new measures, the establishment is hoping to obtain a fifth Key awarded under the Green Key Eco-Rating Program.
The jury roundly praised the hotel’s environmentally responsible strategy, as well as its improved energy consumption and new waste management system.
About the Hotelia Awards
Through the Hotelia Awards, the Hotel Association of Greater Montreal (AHGM) seeks to recognize and promote the best initiatives put forward by Montreal’s hotel industry, as well as to highlight the most outstanding individuals working in its establishments. See all the winners at www.prixhotelia.com and view video clips (upcoming) on the AHGM’s Facebook page.
About the Hotel Association of Greater Montreal
The Hotel Association of Greater Montreal (AHGM) is the professional association of the leading hotel establishments in Montreal. Its mission is to play an essential role as a driving force as well as to represent its members, who are indispensable to the growth and development of tourism and the economy. The AHGM engages, informs and supports its members through the promotion of practices that meet the highest standards of excellence in the world. Discover our 82 members and find out more about the association by going to www.ahgm.org.
About Fusion Énergie
A pioneer in smart energy in Quebec, Fusion Énergie provides control and energy management solutions. Their solutions provide comfort to your customers, colleagues and employees in addition to generating substantial savings of an average of 35% and significantly reducing your ecological footprint. To date, Fusion Énergie has successfully completed over 200 smart energy projects.
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Montreal, September 23, 2015 – Last night, the winners of the Hotelia Awards were announced at a gala held at the Casino de Montreal’s Cabaret. Some 125 hotels and partners from Montreal’s tourism industry took part in this first-edition event presented by Openface.
Organized by the Hotel Association of Greater Montreal (AHGM), this competition recognizes the best initiatives put forward by Montreal hotels in the areas of marketing, human resources management, accessibility, and social or environmental responsibility. “Our members regularly organize projects to showcase their distinct values. This contest gives us the chance to applaud their successes and celebrate the hotel industry’s dynamic spirit,” said Eve Paré, President and CEO of the AHGM.
An independent jury made up of tourism experts had the difficult task of selecting three finalists and one winner for each category. We’re very proud to present the winning projects of this first-edition event!
Stroke of Genius presented by Tourism Montreal
This award goes to the most innovative, original and effective marketing initiative or strategy designed to enhance the winning establishment’s visibility and reputation.
Histoires sans suites, Le Saint-Sulpice Hôtel Montreal
Starting in 2012, the hotel embraced an experiential tourism approach and has built its brand image around the “Indulge Your Imagination” signature. Since then, this signature has been the cornerstone for all of the hotel’s initiatives, include Suite Stories. Published in November 2014, it’s a collection of short stories written specifically for this literary initiative by authors from a wide range of backgrounds. The jury was won over by the experiential nature of this project. The idea is unique and well connected to Montreal’s DNA—and the philanthropic aspect (with donations going to the Literacy Foundation) only added to its value.
HR with Heart presented by Casino de Montreal
This award goes to the manager (supervisor or team leader) who implemented the most innovative measures to boost their team’s motivation, performance and personnel retention rates.
Lyne Harvey, Sofitel Montreal Golden Mile
Managing a team of 55 employees, Lyne Harvey stands out for being a natural leader, great listener and some who encourages the members of her team. She’s the General Manager at Sofitel Montreal Golden Mile and she also manages the “cousu main” program. This program encourages staff to demonstrate their dedication to excellence by surprising and delighting guests with exceptional attention to detail. By encouraging more than 200 of the hotel’s employees to make a difference, some 300 “cousu main” experiences were recorded last year.
The jury was very impressed with this heart-warming initiative. Lyne Harvey is passionate about her work and committed to supporting her peers, colleagues and clients.
Social or Environmental Responsibility presented by Openface Internet
This award is presented to an individual or team that has demonstrated exceptional community involvement or that has implemented outstanding environmental initiatives.
Jaimy Polman, InterContinental Montreal Hotel
Over the course of the past year, Jaimy Polman, who coordinates restaurant services at the InterContinental Montreal Hotel, has done a lot for the environment, including: creating a rooftop garden, implementing compost collection in the kitchen and at the restaurant, using 100% recycled paper for the restaurant menus and replacing the facility’s dishwasher with a more efficient one that uses less water and soap. Thanks to his efforts, Osco! is the first restaurant in Québec to be certified by the Green Restaurant Association and, in August 2014, it also became the first in Canada to be awarded three stars from this organization. In the jury’s view, Jaimy is an excellent ambassador for both the hotel and the environment. His efforts have produced tangible results that are sure to have a lasting impact.
Accessibility presented by Keroul
This category recognizes the establishment that has most significantly improved accessibility for disabled persons in the past year.
Le Centre Sheraton Montreal
The facilities at Le Centre Sheraton Montreal have been steadily improving and the hotel’s staff has been given special training on how to provide disabled guests with exceptional service. The hotel is also included on the Accessible Road list.
Beyond physical facilities, the jury pay special attention to interpersonal relations and customer well-being—and Le Centre Sheraton excelled in all these areas.
About the Hotelia Awards
Through the Hotelia Awards, the AHGM seeks to recognize and promote the best initiatives put forward by Montreal’s hotel industry—and to highlight the most outstanding individuals working in these establishments. Some 36 impressive projects from 18 different hotels were entered in the first edition of the four-category contest. To see the finalists, visit the Hotelia Awards section of our website.
About the Hotel Association of Greater Montreal
Since 1949, the Hotel Association of Greater Montreal (AHGM) has represented and advocated for the Montreal hotel industry. In fulfilling this mission, the Association supports the many initiatives undertaken to promote the success and development of Montreal hotels. It also defends the interests of its members, who manage a combined 15,500 rooms and contribute significantly to the 38,000 jobs generated by the Montreal tourism industry. See who our 75 members are and find out more about the association by going to www.ahgm.org.
Montreal, September 24, 2014 – Celebrating 65 years of contributing to the growth of the Montreal tourism industry, the Hotel Association of Greater Montreal (AHGM) is proud to announce its new partnership with La Tablée des Chefs, which will further support the redistribution of food surpluses to community organizations in the metropolitan area.
An initiative with a proven track record
In formalizing the partnership, the AHGM hopes to boost the participation of Montreal hotels in the sustainable food brokerage service offered by La Tablée des Chefs. Established in 2007, this redistribution service is a simple, safe tool already used by many hotels in the Greater Montreal region to donate surplus food not served to hotel guests. Since 2010, the surpluses donated by hotels in the region have enabled La Tablée des Chefs to distribute 47,317 meals to Montreal area food banks.
“Reducing food waste is extremely important to the hotel industry, and eight members of the AHGM already call on the services of La Tablée des Chefs. They see it as an opportunity to contribute to the very worthwhile cause of feeding thousands of Montrealers in need while minimizing their own environmental footprint,” says Eve Paré, President and CEO of the AHGM.
In 2013 alone, the donating establishments using the sustainable food brokerage service redistributed a total of 246,172 meals across Canada.
The Hilton Bonaventure and Centre Sheraton Montreal were the first members of the AHGM to use the food brokerage service offered by La Tablée des Chefs during the program’s earliest days. In the years since then, six other AHGM members have joined the service. “The hotels in Greater Montreal were quick to realize that our model is proven and effective,” states Jean-François Archambault, CEO and Founder of La Tablée des Chefs.
“In 2010, we were awarded the Phénix de l’environnement, the Quebec Environment ministry’s highest environmental distinction. Since founding La Tablée des Chefs, we have seen our collaborators steadily increase, and it was essential to us that Montreal area hotels participate.”
La Tablée des Chefs offers a program to hotels in the metropolitan region that not only enables its partners to feed families in need, but that also helps raise awareness in the hospitality sector of the importance of holding environmentally responsible events. AHGM members who partner with La Tablée des Chefs gain access to the food brokerage service for all of the events held in their facilities.
65 years of contributing
It is within this spirit of social and environmental responsibility that the AHGM this year celebrates 65 years of contributing to the growth of the Montreal economy and tourism industry.
In 2012, an estimated $700 million was spent on accommodation in Montreal. Greater Montreal hotels are also major employers, with some AHGM member establishments providing jobs to more than 500 people. In all, the Montreal hotel industry generated almost 14,000 jobs in 2012.
“The economic contribution of the hotel industry in the metropolitan area is considerable, and our members are proud to participate in initiatives that help the Montreal community,” concludes Ms. Paré. AHGM members currently using the food brokerage service provided by La Tablée des Chefs:
La Tablée des Chefs
La Tablée des Chefs mobilizes chefs, cooks and pastry chefs in the fight against food insecurity by redistributing their food surpluses and sharing their culinary skills with young people to feed families in need and develop food self-sufficiency for future generations. (tableedeschefs.org)
About the Hotel Association of Greater Montreal Since 1949, the Hotel Association of Greater Montreal (AHGM) has represented and advocated for the Montreal hotel industry. In fulfilling this mission, the Association supports the many initiatives undertaken to promote the success and development of Montreal hotels. It also defends the interests of its members, who manage a combined 15,500 rooms and contribute significantly to the 47,000 jobs generated by the Montreal tourism industry.
Montreal, April 18, 2013 - The Hotel Association of Greater Montreal (AHGM) is pleased to announce that Bernard Chênevert, General Manager of the hotel InterContinental Montreal, has been appointed chairman of the board of directors.
Mr. Chênevert is an effective, results-oriented manager with extensive experience in the hospitality industry. In 2008, he led the strategic repositioning of the hotel InterContinental Montreal, prior to which he held senior roles with several renowned hotels in Quebec including W Montréal, Club Intrawest Tremblant, and Hôtel du Lac Carling. In 2001, Mr. Chênevert won the General Manager of the Year award within the InterContinental Hotel Chain (Americas division).
"It is with great enthusiasm that I accept the mandate to preside over the Association’s board of directors. As a professional, I am very proud to work in Montreal’s hospitality industry and to fully recognize the importance of the hospitality industry on the city’s economy. During my term, I will continue to defend the interests of our members among various industry stakeholders while ensuring that hotels in the Greater Montreal region retain their reputation for the outstanding courtesy and hospitality for which they are recognized," explained Bernard Chênevert.
Eve Paré, AHGM President and CEO, also took the opportunity to highlight the excellent work of outgoing Association President Gerard Breton, Executive Director of Square Phillips Hotel & Suites, who will be retiring after a long and successful career in the hospitality industry.
"Mr. Breton has led our latest strategic planning exercise magnificently and I am honoured that along with the AHGM team, he has thrown his full support behind the implementation of the new directions we are taking,” Eve Paré affirmed.
The Board of Directors of the AHGM also announced yesterday at its annual meeting the appointment of its newest board member, Mr. Vittorio Di Re, General Manager of Hôtel Le Saint-Sulpice.
These latest announcements are part of the AHGM’s new strategy to be more visible and to highlight the hospitality industry’s significant contribution to the Montreal economy. In 2012, Montreal’s hotel sector comprised 17,500 hotel rooms, representing 4.2 million stays by tourists visiting the city. The hospitality industry contributes to 45,000 tourism-based jobs in Montreal.
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