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01 About

The AHGM and the SDS launched the Action Médiation outreach program to assist Montreal hoteliers who must address the growing presence of homeless people in the vicinity of their properties. Its principle missions are to foster dialogue, raise awareness and help direct these vulnerable populations towards the appropriate resources available to them in downtown Montreal. The caseworkers assigned to participating hotels help defuse potentially problematic situations, such as addiction, mental health problems and behavioural disorders.