01

01 Categories

Stroke of Genius

Presented by

This award is presented to the establishment that has enhanced its visibility and reputation through an original, innovative and effective campaign. The award recognizes one specific marketing strategy or communication.

The Finalists

  • Photo Signedepaix YUL_2019-05-22
    50e anniversaire du Bed-in pour la paix
  • CDM2019-7320
    Inauguration des 2.5 acres de jardin en l'honneur de près de 25 ans de fidélité d'un client
  • IMG_7868
    Un vent de renouveau à l'Hôtel Le Crystal

HR with Heart

Presented by

This award goes to the manager (supervisor or team leader) who implemented the most innovative measures to boost their team’s motivation, performance and personnel retention rates or to train new staff.

The Finalists

  • Christiane-Verhaegen
    Christiane Verhaegen
  • Marc-Andre
    Marc-André Dandeneau
  • Laurent-Plantavin
    Laurent Plantavin

Bright Idea NEW!

Presented by

This category recognizes novelty, innovation and creativity in the hotel industry in all its forms. The award is presented to an establishment that has brought about a distinctive improvement or technological solution to enhance the client experience. The innovative project can have been developed by an employee, a team, the establishment or in cooperation with a complementary organization.

The Finalists

  • IMG_9375
    «Une histoire en commun… Un affichage en commun… Pour souligner un moment unique de l’histoire de Montréal – le Bed-in pour la paix de 1969.»eli
  • Unknown-6
    Élever Le Crystal à un autre niveau
  • Monville-Chatbot-1
    Chabot en collaboration avec Heyday

The First Star

Presented by

This category recognizes a front-line employee who has distinguished themself through their engagement, loyalty, rigour, professionalism, sense of customer service and attention to detail, among other attributes.

The Finalists

  • Annexe-8
    Jean-Sébastien Nadoncourt
  • Leonard-Andree
    Andrée Léonard
  • Giovanni-Di-Sano.docx-photo
    Giovanni Di Sano

Social Responsibility
New description!

Presented by

This award is presented to an individual or team whose initiatives will have a lasting economic (ethical business practices, employee programs, etc.), social (support for organizations, community involvement, social inclusion, accessibility, etc.) and environmental (buy local policy, green roof, etc.) impact.

The Finalists

  • Annie-Gauthier-ajuste_COLOR-6275
    Programme Planète 21, par Annie Gauthier
  • 45597011_10157122095064467_2966299388952969216_o
    Une fois c'est bien, deux c'est mieux!
  • 6
    Participation au Relais pour la vie

Montreal, Welcoming City, presented by Tourisme Montréal

Presented by

This award is presented in recognition of strategies to welcome tourists to Montreal. The establishment, team or individual must have implemented concrete and innovative tourist hospitality initiatives (technology, customer service, signage, human resources, etc.) to enhance the destination experience. The initiatives contribute to building loyalty among tourists in Montreal and directing them to their areas of interest with the goal of offering them a memorable experience.

The Finalists

  • Web-check-in-2
    Web check-in
  • Alexandre-Cheron-3
    Une perle rare : Alexandre Chéron
  • Club-de-course
    Club de course
02

02 Jury

The entries were evaluated by an independent jury made up of experts from different areas of the tourism industry.