Whether to celebrate a colleague’s work, to highlight an initiative taken in your establishment or to promote hospitality measures implemented in your establishment, the Hotelia Awards offer an exceptional platform for your work to be recognized by your peers and showcased throughout the tourism industry!
This award is presented to the establishment that has enhanced its visibility and reputation through an original, innovative and effective campaign. The award recognizes one specific marketing strategy or communication.
Originality of the campaign
One-off nature of the strategy
Effectiveness* of the campaign
*Provide quantitative data if possible
Jury’s assessment
This award goes to the manager (supervisor or team leader) who implemented the most innovative measures to boost their team’s motivation, performance and personnel retention rates or to train new staff.
Distinctive characteristics and/or leadership qualities of the candidate
Originality of the initiatives
Effectiveness* of the initiatives (positive impacts on the team: motivation, performance, retention, etc.)
*Provide quantitative data if possible
Jury’s assessment
This category recognizes novelty, innovation and creativity in the hotel industry in all its forms. The award is presented to an establishment that has brought about a distinctive improvement or technological solution to enhance the client experience. The innovative project can have been developed by an employee, a team, the establishment or in cooperation with a complementary organization.
Innovative character of the project
Reasons for implementing the project
Quality of the innovation
Jury’s assessment
This category recognizes a front-line employee who has distinguished themself through their engagement, loyalty, rigour, professionalism, sense of customer service and attention to detail, among other attributes.
Distinctive characteristics of the candidate (loyalty, rigour, professionalism, customer service, attention to detail, etc.)
Positive impacts* on the work team or the performance of the department
*Provide quantitative data if possible
Jury’s assessment
This award is presented to an individual or team whose initiatives will have a lasting economic (ethical business practices, employee programs, etc.), social (support for organizations, community involvement, social inclusion, accessibility, etc.) and environmental (buy local policy, green roof, etc.) impact.
Relevance of the project
Communication of measures within the establishment, successful implementation and employee engagement in the process (if possible, provide examples)
Economic, social and environmental impacts* of the measures adopted
*Provide quantitative data if possible
360-degree approach to the project
Jury’s assessment
This award is presented in recognition of strategies to welcome tourists to Montreal. The establishment, team or individual must have implemented concrete and innovative tourist hospitality initiatives (technology, customer service, signage, human resources, etc.) to enhance the destination experience. The initiatives contribute to building loyalty among tourists in Montreal and directing them to their areas of interest with the goal of offering them a memorable experience.
Originality of the initiatives
Effectiveness of the initiatives in welcoming tourists and enhancing the destination experience
Consistency of the actions with Tourisme Montréal’s hospitality strategy
Jury’s assessment
The entries were evaluated by an independent jury made up of experts from different areas of the tourism industry.
Conditions
The Hotelia Awards provide a platform to celebrate your establishment as they offer opportunities to:
Note: If your project is selected as a finalist, the description you submitted may be modified and used on social media and at the awards ceremony.
